Top Qualities to Look for in a Staffing Agency

Customer care or human resources

Finding good employees don’t have to be hit or miss. Having the right employee is necessary. Every manager knows just how rough it is when you think you have a good match but the new hire doesn’t work out the way you expected. It’s not easy getting rid of someone once they’re hired, either. So, getting it right the first time is essential.

Managers are often overwhelmed with a workload that doesn’t allow for a thorough vetting. That’s understandable since many times the manager is carrying the weight of two jobs when an employee is missing. So, just how can managers find the best employee for the job while keeping up with the responsibilities of work? Contracting with a boutique staffing agency is an option that saves time and money in the end. However, connecting with just any staffing agency may be a mistake too. You want to be sure you get an agency that will do the best job for you. Here are 5 qualities of a great staffing agency.

Intuitive

You want a staffing agency that has more than just the database of names and contact information. Finding an agency that has great instincts and intuitions will prove a valuable asset. When an agency takes the time to really get to know the candidates, then their intuitions about the employees are sharpened. When they connect with a new company with a need, candidates come readily to mind because they have taken the time to get to know them as more than just a name.

Culture-Conscious

Managers are becoming more aware of the role culture plays in the workplace. According to Business Insider, culture is not just important, it is the most important factor in a company’s success. What is meant by culture in the workplace? Culture in the workplace is a combination of the business’s values, beliefs, and attitudes. It defines what is most important to a business in terms of social values. A company’s culture is directly related to its branding image. Your customers will identify with your brand if it aligns with your internal culture. A good staffing agency recognizes the importance of culture. They are looking to find a person who makes a good cultural fit.

Flexible

As a business owner or manager, you probably know that well-made plans often get changed or destroyed. There are no “written-in-stone” plans when it comes to running a business. The more flexible your staffing agency is the better. For example, you may start out needing a temporary person to fill in while “Jack” is out sick. However, if Jack’s sickness turns serious, you may need someone for a long-term position. Depending on circumstances, you may switch from wanting a temporary to a temp to hire position. Having an agency that offers all hiring options will give you the flexibility you need.

Personable

Working with a staffing agency doesn’t have to be like working with a machine. It’s important to have a relationship with your agency.  A relationship helps the agency to understand your company better and be better equipped to find you the right employees.

Guarantees

While there may be no guarantees in life, you can get a guarantee in business if you connect with the right one. A staffing agency that is willing to back up their word and work with a written guarantee is one worth pursuing. You need a space of time to determine if the new hire will work out. So, look for a company that gives you a guarantee if the situation does not work out as planned.

When you’re ready to find the staffing agency that has these qualities, contact San Diego Pro Staffing for more information. We are committed to finding you the quality you need for your business.